Speakers

Thomas Dijkman is Retail Business Consultant at Q&A Retail and Co-chair of the “Young Ebeltoft” initiative — a global collective of next-gen retail thinkers part of the Ebeltoft Group. He specializes in translating insights, expertise, and creativity into solutions that help leading retailers adapt and thrive in a fast-changing landscape. Thomas has worked with retailers such as SPAR, Nexeye, and Action, advising on strategy, consumer engagement and store concept optimization. At this year’s conference, he co-hosts a session on Gen Z and Gen Alpha, spotlighting exclusive research from Young Ebeltoft. With a no-nonsense, data-driven approach, Thomas helps retailers understand what young consumers and employees want — and how to meet them there.