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Physical retail is special. The joy of discovery, the deeper connection with a brand and the immersion in a shopping experience that cannot be replicated.

World Retail Congress is famous for iconic store visits, led by executive leadership teams and we are excited to bring this concept to World Retail Lab Asia. Driven by guidance from our community, our exclusive Flagship Store Tours send delegates behind-the-scenes at some of the worlds’ most impressive stores that are defining the industry. 

We will offer tours in two cities - Hong Kong and Shenzhen. Each location is bustling with stores offering outstanding experiences and cutting edge advances in instore technology. Full details to follow soon.

OPTION ONE: HONG KONG FLAGSHIP STORE TOURS

DELEGATES TO CHOOSE ONE TOUR

TOUR ONE: FOOD & CONVENIENCE

Dive into the future of food and convenience in this unique tour of some of the world’s most impressive grocery stores. You'll see new concepts elevating the customer experience and be guided through the future of food retailing by top company executives.

TOUR TWO: DEPARTMENT STORES & BEAUTY

These beautiful department stores define the Hong Kong retail landscape. By joining this tour you will see how they are pushing the bounds on customer experience and are introducing new concepts sure to impress. 

TOUR THREE: FASHION & JEWELLERY

Visit successful flagship stores in the heart of Hong Kong that are both are creating physical experiences that delight customers and delivering exciting new concepts. Join the executive teams as they guide you through their impressive stores.

The Flagship Store Tours will include transportation and refreshments, and will be followed by an afternoon of workshops at the World Retail Lab Asia venue
 

OPTION TWO: FULL-DAY SHENZHEN FLAGSHIP STORE TOURS

Providing a unique and highly informative day trip for a limited number of delegates travelling from Hong Kong to Shenzhen in mainland China. A perfect opportunity to see and experience retail in China including Chinese formats as well as international, high-performing retailers such as Sam’s Club. Spaces are highly limited and reserved on a first-come-first-served basis for retailers only. 

The Flagship Store Tours will include transportation and refreshments, further details about visa entry requirements to follow